Privacy Policy
Last reviewed: May 2026
Miami Wellness (“Miami Wellness,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website at miamiwellness.com (the “Site”). This Policy applies to information collected through the Site only. Information collected during in-person visits, scheduled appointments, or through patient intake forms is governed separately by HIPAA and our Notice of Privacy Practices (a separate document you receive at your first appointment).
Information We Collect
Information you provide directly
When you fill out our contact form or call us, we may collect:
- Name
- Email address
- Phone number
- Address (if you provide it)
- The nature of your inquiry
Information collected automatically
When you visit the Site, we and our service providers automatically collect:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent
- Referring website
- Approximate geographic region
- Date and time of access
This data is collected through cookies, analytics tools, and standard server logs.
Cookies
The Site uses cookies and similar technologies for essential functions, site performance, analytics, and third-party embedded content. You can control or disable cookies through your browser settings. Some Site features may not work if cookies are disabled.
How We Use Information
We use information we collect to respond to your inquiries and schedule appointments, improve the Site, communicate with you about our services when you have requested it, comply with legal obligations, and protect against fraud and unauthorized use.
How We Share Information
We do not sell your personal information. We may share information with service providers who help us operate the Site under contractual obligations to protect the information, with healthcare providers and staff as needed to schedule and provide care, and with legal authorities when required by law, court order, or to protect rights, safety, or property. If you become a patient, additional sharing is governed by HIPAA and our Notice of Privacy Practices.
HIPAA and Patient Health Information
This Site is not used to collect, store, or transmit Protected Health Information (“PHI”). If you contact us about your medical condition via the contact form or email, you do so at your own discretion and we cannot guarantee the security of unencrypted communications. We recommend calling our office directly at 786-808-8555 for medical inquiries. When you become a patient, your medical information is protected under HIPAA. Please see our Notice of Privacy Practices, available at any Miami Wellness office.
Children
The Site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can delete it.
Your Rights
You may request to access the personal information we hold about you, correct inaccurate information, delete your personal information (subject to legal retention requirements), or opt out of marketing communications. To exercise these rights, contact frontdesk@miamiwellness.com.
California Residents
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion. To exercise these rights, contact frontdesk@miamiwellness.com.
Security
We use reasonable physical, technical, and administrative safeguards to protect personal information. However, no system is 100% secure. We cannot guarantee the security of any information transmitted over the internet.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last reviewed” date at the top will reflect the most recent update. Significant changes will be highlighted.
Contact Us
Questions about this Privacy Policy:
Miami Wellness
8501 SW 124 Ave., Suite 110
Miami, FL 33183
Phone: 786-808-8555
Email: frontdesk@miamiwellness.com